Today's Store Bug

acanthisacanthis Posts: 604
edited January 9 in The Commons

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Post edited by acanthis on

Comments

  • KhoryKhory Posts: 3,653
    edited December 1969

    Last time that happened it was at Paypal's end. There was also once a major issue with the credit card companies servers that made it all go puffle. All they can do in those situations is ask the other party to fix it.

  • acanthisacanthis Posts: 604
    edited January 9

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    Post edited by acanthis on
  • edited December 1969

    The forum still has some problems.

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  • cridgitcridgit Posts: 823
    edited December 1969

    Welcome back ;-)

  • edited December 1969

    I hope that the new website remembers that I bought every product for the last ten years.:lol:

  • KhoryKhory Posts: 3,653
    edited December 1969

    tend to think the blame is with them

    Or not as I had no trouble with a paypal order.

  • acanthisacanthis Posts: 604
    edited January 9

    .

    Post edited by acanthis on
  • SkirikiSkiriki Posts: 4,861
    edited December 1969

    I encountered this problem couple of days ago; however, since it didn't let me click on "place order" button (which is required to finalize the order) but recycled me back to shopping basket, I just did the whole "checkout->PayPal" thing again, and next time it worked OK.


    It could be because my user login at DAZ is different from my PayPal login; I had some epic problems with DealExtreme and ended up scrapping one account and having to recreate a new one with the same username (which pisses me off, because the reason I use different name in a store vs PayPal is because I want to put some distance between two identities to make it at least a hair more difficult to pilfer moolah from me, in case of a worst case scenario; please, DAZ, never give up on this feature of different username-vs-PayPal id, 'cause it gives me some peace of mind).

  • Richard HaseltineRichard Haseltine Posts: 27,518
    edited December 1969

    I had the same experience as Skiriki a week or so back - gave up on the order that wouldn't complete and started over from the main page, it went through. It's obviously unsatisfactory, and I would ask that people report these issues to the bug tracker, but usually starting over, or logging out and logging back in, will fix the problems. Of course you shouldn't do this if an order gets stuck pending_Auth, but that seems to have been rarer recently.

  • GhostpantherGhostpanther Posts: 132
    edited December 1969

    fivecat said:
    I hope that the new website remembers that I bought every product for the last ten years.:lol:

    This definetely needs a special DAZ-"Like it"-button *ggg* and yes, it is sooooo true !

  • IanTPIanTP Posts: 1,319
    edited December 1969

    I had the same experience as Skiriki a week or so back - gave up on the order that wouldn't complete and started over from the main page, it went through. It's obviously unsatisfactory, and I would ask that people report these issues to the bug tracker, but usually starting over, or logging out and logging back in, will fix the problems. Of course you shouldn't do this if an order gets stuck pending_Auth, but that seems to have been rarer recently.

    Had this yesterday, even logging in and out, clearing everything again (sigh) and it still wouldn't go thru, eventually i removed the item from the cart, put it back and was able to complete the purchase, jumping thru this many hoops just to give a company MY money, is just not acceptable and I am sick and tired of the endless repetition of the excuses.

    If forum tags were working ( a BASIC forum feature) there would be profanity in the above post

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