Any word yet on the products that won't install?

LeeeLeee Posts: 0
edited May 2012 in Daz Studio Discussion

It seems a few of us are having trouble either downloading or running the install file for certain older Daz products? When you click on the .exe install file, it just sits there and does nothing, not even a splash screen.

I just tried the two products I'm having problems with, and they still won't open: Bijou Character and Hair, and Gladiator Shoes for V4.
I've reset my downloads three times already (with four tries each reset).

Post edited by Leee on

Comments

  • Richard HaseltineRichard Haseltine Posts: 19,914
    edited December 1969

    Yes, this is a known issue. I would stop resetting for now.

  • TjohnTjohn Posts: 7,483
    edited December 1969

    Thanks, RH, I can stop trying to get my M3 Space Suit to install for now. When it gets resolved, can we get a heads up here? Props to ya!

  • Richard HaseltineRichard Haseltine Posts: 19,914
    edited December 1969

    I'd hope there will be some kind of announcement, yes.

  • Michael_GMichael_G Posts: 0
    edited December 1969

    Yes I just bought Rustic looks for trinity atrium and it`s doing the same.

  • pabhpabh Posts: 2
    edited December 1969

    There is some process adding additional bytes onto the end of the files that are being downloaded. I read in another thread that you can use a hex editor to open them and remove these extra bytes. They're pretty easy to do as well as the extra bytes seem to be a short text message about an error in php, and an error with consecutive downloads, that I have found myself. Once you remove these, the installers work fine.

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