Order 100002393 - failure to download
I have tried 3 times to donwload the Ultralight Poser for Windows file and each time it fails with an item not found error message.
I have tried contacting support and get another page not found. On the invoice there is a contact e-mail which I also tried but got a delivery failure. Now at last I can post on forums perhaps rhis can be looked at.
This is the e-mail I sent to [email protected]
I have not been able to download one item from my order that I placed on your new site. The error seems site related - unable to locate file.
The item is 14292 Ultralight. I have tried 3 times at different times of the day but the same error occurs each time. When I try to report this using
the new site I get a 'page not found' when I try to register the bug. I have one last down load attempt left. Please could you rest my downloads
and investigate the links to this object? I was trying to download the PC poser version.
PS would it be possible to hide/show just PC/Mac files - the download list is twice as long as it needs to be (4 times if you also add Poser/DS split).