V4 & M4 Morphs with V5 & M5

shulrabshulrab Posts: 0
edited December 1969 in New Users

I am using DS4.5 and have purchased the V5 & M5 characters. While buying other items I also bought the V4 and M5 morphs. I get the "dependency error, file not found" problem when I try to install the morphs. Maybe it is looking for the V4 and M4 characters? I have not heard back from DAZ tech support so I am hoping someone can tell me if the V4 & M4 morphs are compatible with V5 and M5. Thanks.

Comments

  • mjc1016mjc1016 Posts: 7,863
    edited December 2012

    shulrab said:
    I am using DS4.5 and have purchased the V5 & M5 characters. While buying other items I also bought the V4 and M5 morphs. I get the "dependency error, file not found" problem when I try to install the morphs. Maybe it is looking for the V4 and M4 characters? I have not heard back from DAZ tech support so I am hoping someone can tell me if the V4 & M4 morphs are compatible with V5 and M5. Thanks.

    By themselves, they are not.

    They are for the previous generation of base figures.

    There is a way to convert them, but that requires additional purchases. You are probably better off returning the V4/M4 versions

    Post edited by mjc1016 on
  • BlackFeather1973BlackFeather1973 Posts: 739
    edited December 2012

    If you bought the v4 and m4 morphs++ packages, yes they require the original v4 and m4 characters.
    If you mean the v4 and m4 shapes for genesis, no they don't.

    Edit : the genesis equivalent for the morphs++ are the evolution morphs.

    Post edited by BlackFeather1973 on
  • shulrabshulrab Posts: 0
    edited December 1969

    I was afraid of that. Thanks for the quick replies.

  • shulrabshulrab Posts: 0
    edited December 1969

    By the way, I can return downloads?

  • JimmyC_2009JimmyC_2009 Posts: 8,356
    edited December 1969

    You need to submit a ticket to Support (Sales), by using the Help > Contact Us link at the top of the page.

    DAZ 3D have a 30 day returns policy, and they are usually very good about it.

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