ALL MY NOV 30 SAY EXPIRED!!!! ENTIRE MONTHS DISAPPEAR FROM ITEMIZED- TWICE. NOW RANDOM DATES DISAPP
I have bought a lot of items in two months. Imagine if you have to reset them- thereby, having a new date in the MY Downloadables that does NOT match the date in the Itemized- so you have NO idea where to look if you have to reset. NOT ONCE, BUT TWICE, I've had ENTIRE MONTHS disappear. September disappeared in the middle of that month, no rhyme or reason, then October. ALL OF IT. Now Nov 30th items ALL GONE. Sales support "Nothing we can do, we can't fix it, just reset."
JUST RESET???????? How do I know what ALL is missing? Nov 30th out of the blue is GONE.
But the SECOND time half a month went POOF, so as not to get totally screwed up, I went back and started at the Z's and reset, so that MY DOWNLOADABLES would be in alphabetical order anyway. I couldnt wade through 1500+ items thrown together, where the dates didnt match the order dates, or the Itemized dates. Wouldn't have a clue what date to go to since this keeps repeatedly occurring. Can you imagine trying to write down ONE MONTHS worth and their new dates so I could find them in the My Downloadables (done STUPIDLY BY DATE, not alphabetically- pathetic!) then have items disappear again, to go with a third different date in the My Downloadables? So that took THREE DAYS to do A-Z. . Did that just last week.
I printed out through the C's as I am doing a catalog- and I noticed my pages from last night werent matching what I was printing out. Lo and behold, ALL MY NOVEMBER 30ths say EXPIRED, and who knows what else And those items DISAPPEARED from the Itemized List. Now, if I hadn't printed those out last night- just happened to- I WOULD HAVE MISSING ITEMS AND NOT KNOW IT.
So heads up, your Itemized list is WORTHLESS. If things expire, you won't know they're gone unless you go through the My Downloadables page by page by page by page by page by page... you get the drift.
DAZ- get your stupid cart fixed. There is no excuse for you sticking with Magento. It is BROKEN. IT DOESNT WORK.