Platinum cub renewal

jash147jash147 Posts: 15
edited December 1969 in The Commons

I've added a Platinum club renewal to my cart at $69.99: but in my cart it is always $99.99. Is there a reason for this?


  • ChoholeChohole Posts: 20,883
    edited December 1969

    THere is some information about the PC renewal system here

    As it is a member of the DAZ 3D customer service team that has posted the thread, a query there should get you some answers.

  • Richard HaseltineRichard Haseltine Posts: 21,508
    edited December 1969

    See this thread on renewing membership .

  • StrixowlStrixowl Posts: 274
    edited December 1969

    Britney (Sales) told me to go to this thread to straighten out my PC Subscription mess, but all it does is take me to my Dashboard.

  • ChoholeChohole Posts: 20,883
    edited December 1969

    It may help if you clear your Browser cache and then do a hard refresh to completely clear the cache and load a fresh instance of the site.

    Ctrl=F5 or Shift+Browser refresh button or Shift+Ctrl+R are various ways of doing this.

  • Jack TomalinJack Tomalin Posts: 5,184
    edited December 1969

    If you're having issues with your membership, then I guess the link to the Members Only forum will greet you with a dead end... or is your membership currently active? (ie can you see $1.99 items in the store?)

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