3 weeks and no return calls, no one answers-need refund and closing account
I've been a platinum member for several years now and I'm done with this.
For 3 weeks I have been calling the customer phone numbers and leaving messages to get a refund on the Dynamic Ninja product. It just simply does not work with ease and I'm not going to waste time on it.
But to have left half a dozen messages, called through out the week for 3 weeks and get nobody, what the gives?
The grand problem with this for me,....I have made Daz3d the center of my praise for a few years now: "Look, if there is one company that is doing great for its people, it is this lil company out of Utah."
I have been battling to get the State of Texas Comptroller off their backs, even without help from their CFO now...since he's been replaced.
I think the best way to simply solve the problem is admit Daz can't handle its biz.
I know Richard and other forum mods tend to you guys well and I'm a huge fan of Craig in tech support, but the Bosses are screwing us if we are using their products and can't get follow up for a month. 3 weeks is too long to have to keep calling. They promise to call you back and don't.