this product called pure casual hair said it was poser compatible

estheresther Posts: 475
edited June 2012 in The Commons

on the software page. But after I installed it I found that it was DS only.

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Post edited by Chohole on

Comments

  • JazzminJazzmin Posts: 0
    edited December 1969

    I just checked... it's still listed as Poser compatible on the product page... I would request a refund. From now on I would also check the "What's Included & Features" tab to make sure there are Poser files included. This particular hair states it only has DS file formats, which is a bummer.

  • estheresther Posts: 475
    edited December 1969

    I'm hoping they just missed the poser file zip? Maybe not hey.
    Okay _ i will have to get a refund.

  • Richard HaseltineRichard Haseltine Posts: 19,898
    edited December 1969

    Several of the Pure hair products have been DS only, though others have had gen 4 versions. Unfortunately the compatibility and required product markings are not reliable at the moment.

  • estheresther Posts: 475
    edited December 1969

    okay, well I put in a ticket. I guess I will need to get a refund. Pity. that hair looked quite nice.
    love esther

  • Male-M3diaMale-M3dia Posts: 2,013
    edited December 1969

    I generally look at the "What's Included & Features" tab as well to see what's including because even in the past the Poser/DS wasn't indicative of what's in the product. Looking at the tab on that product only lists the DSF and no mention of poser material settings, which usually indicates that there isn't a HR2 for poser.

  • estheresther Posts: 475
    edited December 1969

    I have bought tons of stuff from daz in the past and this is the first time I have seen this problem, but it may just be that now there is a lot more stuff that isn't poser compatible. Anyway I will take your advice and I won't be so quick to throw things into my cart as I used to be.
    Love esther

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