program crashing when rendering

GravitonasCovenGravitonasCoven Posts: 0
edited December 1969 in New Users

Hi all,

last night I succeeded in making a cute little figure with brick background. Rendering went fine, i was happy.

Then this morning I want to play with the program again, but every time I reach the point of rendering, the program closes down.

I'm using the 32bit version.

Any suggestions to what may be wrong, since it worked fine last night?


sincerely,
karina brandt

Comments

  • ghastlycomicghastlycomic Posts: 1,710
    edited December 1969

    You may be using more lights than your system is capable of handling. What all is in your scene? Does it render when you just do a preview render? What are the stats of you system?

  • GravitonasCovenGravitonasCoven Posts: 0
    edited December 1969

    I'm afraid I don't understand your question about stats of my system, sorry.

    but what's in my scene is purely the little girl Sadie, no backgrounds, no lights. its this little because i'm still only practising and playing around. then when i'm ready to render and save, the program crashes. and like i said - it worked last night, with backgrounds and lights as well. but now i can only play, not render and save. so I really don't understand why it was able to last night and not today..

    - karina

  • ChoholeChohole Posts: 19,926
    edited December 1969

    What was meant by the stats of your system is this

    Are you using a PC or a Mac
    What operating system are you using
    What are the specs of your computer, ie CPU, amount of ram and what graphics card

    these can help us troubleshoot your problem.

    Also are you using DS4, DS4.5, Poser or another program ? The Minimum system specs that you need for DS are listed here

    http://www.daz3d.com/products/daz-studio/daz-studio-tech-specs

  • GravitonasCovenGravitonasCoven Posts: 0
    edited December 1969

    Oh, thanks for explaining.

    I'm on an ACER X1930 with AMD E-300 1.3 GHz Dual Core Processor, 4GB of Memory and 1000GB Storage on Windows 7 Home , 32 bit but with s secondary path for 64 bit, which to me is a bit confusing. the seller specifically saw to that the graphic card was one of the best and that the ram was maxed out for my needs.

    I specified for the computer seller what I needed it for, and this is the one.

    I'm using DS4.5 pro and genesis. and compared to all that exists of products for this amazing program, I don't even have 10% of all that installed.

    I checked the minimum requirements for these programs and my computer is suited for a lot more than that.

    and like I said, it worked fine last night, but today it crashes.

    I think my next step will be to do a system restore to yesterday where it all worked, and see if that helps anything.

    thanks for listening.

    - Karina

  • Angel1359Angel1359 Posts: 0
    edited December 1969

    OK All

    I am having the same problems, so here is a screenprint of the error I get. What do I need to do next???

    DAZ3D_crashing1.jpg
    1820 x 901 - 167K
  • GravitonasCovenGravitonasCoven Posts: 0
    edited December 1969

    I don't even get an error message, it just closes down.

  • JimmyC_2009JimmyC_2009 Posts: 8,368
    edited December 1969

    Angel1359 said:
    OK All

    I am having the same problems, so here is a screenprint of the error I get. What do I need to do next???

    I cannot read the full error message, the image is too large, but it looks like a memory error.

    We need to know what version of DS 4.5 you are using (Help > About DAZ Studio), 32 bit or 64 bit, and what are your system specs?

    How much RAM do you have for example? What is in the Scene, how many lights, and what type, hair, Shaders etc?

    What does the log file say about the error, Help > Troubleshooting > View Log File ?

    You could also keep an eye on the Task Manager to see how much memory the scene is using when you start to render.

  • ChoholeChohole Posts: 19,926
    edited October 2012

    Oh, thanks for explaining.

    I'm on an ACER X1930 with AMD E-300 1.3 GHz Dual Core Processor, 4GB of Memory and 1000GB Storage on Windows 7 Home , 32 bit but with s secondary path for 64 bit, which to me is a bit confusing. the seller specifically saw to that the graphic card was one of the best and that the ram was maxed out for my needs.

    I specified for the computer seller what I needed it for, and this is the one.

    I'm using DS4.5 pro and genesis. and compared to all that exists of products for this amazing program, I don't even have 10% of all that installed.

    I checked the minimum requirements for these programs and my computer is suited for a lot more than that.

    and like I said, it worked fine last night, but today it crashes.

    I think my next step will be to do a system restore to yesterday where it all worked, and see if that helps anything.

    thanks for listening.

    - Karina


    Hmm, your CPU is not quite up to spec AMD E-300 1.3 GHz Dual Core Processor,

    That is a slow processor really.

    And are you using onboard graphics, or did you have a graphics card added as an extra.

    Post edited by Chohole on
  • E.BruE.Bru Posts: 22
    edited December 1969

    I have the same problems with 4.5 32 bit. Sometimes the render crashed just at the end. With 4 it was never a problem!

  • SzarkSzark Posts: 8,796
    edited October 2012

    I watching this one intently as I am also getting TOO many Memory crashes and crashes without a warning. Nothing appears in the Log about the crashes at all. I cannot save or report the crash as the whole system freezes opting for Alt+Ctrl+Delete to end the task.

    What I did was to build a couple of new scenes in DS4.5.0.137 and use old scenes, some made in DS3 and some in DS4. Most crashed out straight away when rendering..

    Then I rolled back to DCS4.5.0.49 RC2 and every scene rendered without a hitch or crash at all...not once.

    I used different lights in these test scenes and some had plain surfaces and some scenes with shaders applied, some had GEN4 and some Genesis.

    Fresh OS install
    Vista 32 Bit SR2 All updated
    EDIT: Dual core 6600 @ 2.40 GHz
    Graphics ATI (AMD) 5450 with the lastest Drivers
    3.25 GB of Ram
    Daz Studio installed outside Program Files
    All C++ Redistributables up to date

    The only thing I have not done yet in monitor the resources when rendering. That is my next step.

    Post edited by Szark on
  • 3DAGE3DAGE Posts: 2,037
    edited December 1969

    In any 32 bit system,.. the maximum amount of memory that can be accessed is 3 GB (gigabytes)

    NOTE: Some of that memory will be used by your operating system, and any other additional applications you have running in the background , such as Anti-virus or systems checking software.

    If you have a 32 bit operating system, with more than 3 GB of ram,...then some of that memory isn't being used.

    your AMD E-300 1.3 GHz Dual Core Processor is a 64 bit processor,.. but it's intended for use in "notebooks" so,. (personally speaking), I would look at replacing that with a more powerful "desktop" processor.

    you can upgrade your OS to a 64bit Operating System, which will be able to use all available RAM

    If your motherboard is "maxed out" at 4GB,...that's not a good sign, depending on the motherboard, you should have four memory slots, and each memory slot may currently only have a 1GB chip (cheapest solution for the retailer),.. they should be able to take 2GB or 4GB chips, depending on the motherboard.

    If you have a program which uses a lot of RAM you can easily get to a situation where things will slow down, or halt because of memory issues.

    64 bit hardware,.. 64 bit OS,.. and 64 bit software, will sort it

    Sorry its not much help :)

  • Angel1359Angel1359 Posts: 0
    edited December 1969

    Angel1359 said:
    OK All

    I am having the same problems, so here is a screenprint of the error I get. What do I need to do next???

    I cannot read the full error message, the image is too large, but it looks like a memory error.

    We need to know what version of DS 4.5 you are using (Help > About DAZ Studio), 32 bit or 64 bit, and what are your system specs?

    How much RAM do you have for example? What is in the Scene, how many lights, and what type, hair, Shaders etc?

    What does the log file say about the error, Help > Troubleshooting > View Log File ?

    You could also keep an eye on the Task Manager to see how much memory the scene is using when you start to render.


    OK JimmyC

    I hope these visual examples will explain what is happening and I think I have provided all the info that you asked for......
    I recently upgraded to: version 4.5.0.114 Pro Edition using a 32 bit PC.

    and here are the specs for my PC:

    DAZ3D_crashing3.jpg
    1098 x 322 - 60K
  • Angel1359Angel1359 Posts: 0
    edited October 2012

    JimmyC

    here is the info you couldn't see on the first image I posted, forgive the bad grammar on the screen print:

    DAZ3D_crashing1a.jpg
    1098 x 650 - 99K
    Post edited by Angel1359 on
  • Angel1359Angel1359 Posts: 0
    edited December 1969

    JimmyC

    Here is what is happening when I try a render:

    DAZ3D_crashing1c.jpg
    1310 x 920 - 93K
  • JimmyC_2009JimmyC_2009 Posts: 8,368
    edited December 1969

    I am no expert on this, but it looks like you are running out of memory.

    What you could try is removing some of the lights from the scene, and see if it can render then (just as a test)? There are a lot of lights in your scene.

    DS 4.5 is a bit less accomodating than earlier versions were, and there are a lot of people having problems on 32 bit systems with renders. I don;t know if it is the new version of 3Delight that it uses, or if DS 4.5 just needs more memory to work properly.

    I don;t think that there is any easy fix, but hang on for a little while, some of our members here know a great deal about this and can help a lot more than I can.

  • Angel1359Angel1359 Posts: 0
    edited December 1969

    I am no expert on this, but it looks like you are running out of memory.

    What you could try is removing some of the lights from the scene, and see if it can render then (just as a test)? There are a lot of lights in your scene.

    DS 4.5 is a bit less accomodating than earlier versions were, and there are a lot of people having problems on 32 bit systems with renders. I don;t know if it is the new version of 3Delight that it uses, or if DS 4.5 just needs more memory to work properly.

    I don;t think that there is any easy fix, but hang on for a little while, some of our members here know a great deal about this and can help a lot more than I can.

    Thanks JimmyC

    I will try your suggestion and see what happens.......

  • SzarkSzark Posts: 8,796
    edited December 1969

    I wasn't trying to hijack the thread all I was trying to do was to add weight to the issues pointed out.

    As Jimmy says a lot of us with 32bit systems seem to be having memory issues and like Jimmy I came to a conclusion ,wrong or rightly I don't know, that the improvements in Quality and Render speed may come at a cost.

    If I keep the scene limited to a lower amount of Geometry, lower texture sizes and less advanced lighting then I can render a number of test renders no problem. Open it back up, render the final, save the image, save the scene and close no problem.

    As soon as I start to go over these limits, even lowering the shading rate from .20 to .10 can cause the same render, at the same size with the same lighting and content, to crash.

  • frank0314frank0314 Posts: 8,796
    edited December 1969

    I personally fell they should just do away with 32bit systems.

  • Angel1359Angel1359 Posts: 0
    edited October 2012

    OK All,
    See here: http://www.daz3d.com/index.php?&ACT=50&fid=97&aid=24421_3z0c5NtMs2sUL7Jyl316&board_id=1
    Took out the lights - it crashed
    Took out the lights, Dragon - it crashed
    Took out the lights, Dragon, staff - it crashed
    Took out the lights, Dragon, staff, background and changed to a png render - it crashed..........

    Look like I will need to try again building up the scene with my base figure again, but that's for another day...maybe...

    Meanwhile here's Carmen sending you Love.....

    Carmen_Mohawk1.jpg
    1000 x 1000 - 145K
    Post edited by Angel1359 on
  • JimmyC_2009JimmyC_2009 Posts: 8,368
    edited December 1969

    At my age, I would rather that Carmen sent me one of her gold bracelets :) Thanks for the image though.

    I am sorry that you are having so much trouble, but there must be something corrupted about the scene I think. If you ever get started on it again, and I hope you do, try it a bit at a time. Add some things, then render, then add some more.

    It really is a pity that you are having all of this trouble. I hope you get to the bottom of it, or another version helps.

  • RedHeadLilithRedHeadLilith Posts: 0
    edited October 2012

    finally when I was thinking all is working good . I decided I give it a go with PWsurface and do a few changes to my character skin with that when after a few renders I my system is crashing . and I'm using 64 bit so not sure what is the problem .

    the CPU using 100%

    report version="1"> Win64-x64DAZ Studio  OWNER-PC -   owner 129948140255200000 - ACCESS_VIOLATION - DAZStudio.exe 3112 D:\Program Files\DAZ 3D\DAZStudio4\dz3delight.dll 
    0033:00000000E7AC6FAB
    - Dz3DelightDll::DSlo_DetailtoStr1655947

    some from the log file :
    CPU Brand String: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz
    Cache Line Size = 64
    L2 Associativity = 6
    Cache Size = 256
    Total Physical Memory: 8172 Mb (8569880576)
    Available Physical Memory: 6938 Mb (7275520000)
    Total Virtual Memory: 8388607 Mb (8796092891136)
    Available Virtual Memory: 8388411 Mb (8795886698496)
    Current Memory Usage: 15%
    ??? ? 15. ??? 22:22:13 2012
    Temp folder: D:/AppData
    Total temp disk size: 841266 Mb, Available: 338960 Mb
    Locale: he_IL
    No translator found.
    Reading style definition D:/Program Files/DAZ 3D/DAZStudio4/resources/style/Highway.style
    Creating managers
    Reading help index
    Reading help file D:/Program Files/DAZ 3D/DAZStudio4/docs/DAZ Studio/DAZStudioHelp.dsx
    Reading help file D:/Program Files/DAZ 3D/DAZStudio4/docs/inlinehelp.dsx
    Scanning import folders
    Scanning content folders
    Using GLEW 1.7.0

    Loading Startup Scene : D:/Users/owner/Documents/DAZ 3D/Studio/My Library/People/Genesis/Genesis.duf
    *** Scene Cleared ***
    D:/Users/owner/Documents/DAZ 3D/Studio/My Library/data/DAZ 3D/Genesis/Base/Morphs/Oskarsson/Galaxy For Genesis/Nails Gone.dsf (41,16): Syntax Error - expected ',' or '}'
    WARNING: fileinput\dzassetdaz.cpp(4957): Could not find target property for formula: Genesis:/data/DAZ 3D/Genesis/Base/Morphs/DAZ 3D/Evolution/PHMSurprise.dsf#PHMSurprise?value in file : /data/DAZ 3D/Genesis/Base/Morphs/DAZ 3D/Victoria 5/MCMV5Surprise.dsf
    WARNING: fileinput\dzassetdaz.cpp(4957): Could not find target property for formula: Genesis:/data/DAZ 3D/Genesis/Base/Morphs/DAZ 3D/Evolution/PHMSnarlRight.dsf#PHMSnarlRight?value in file : /data/DAZ 3D/Genesis/Base/Morphs/DAZ 3D/Victoria 5/MCMV5SnarlRight.dsf


    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    WARNING: general\dztokenbuffer.cpp(1516): The token "float GlossinessStrength" already exists!
    3Delight message #45 (Severity 1): S2072: the shader

    'D:/Program Files/DAZ 3D/DAZStudio4/shaders/pwSurface2.sdl' uses a different interface version. Automatic conversion was successful. It should be recompiled for better performance

    Post edited by Fixmypcmike on
  • mark128mark128 Posts: 909
    edited December 1969

    I posted a thread about memory requirements for rendering recently.

    http://www.daz3d.com/forums/discussion/9286/

    I used a a 32-bit Windows XP system with 2 gb of ram. I could not render even simple figures using the 3Delight software rendering option much bigger than 600x463. If I used the two lowest quality rendering options, I could render more complex figures at larger sizes. When it crashed, sometimes it gave resource errors. Sometimes it just crashed with no error.

    I recently borrowed a laptop with 64bit Windows 7, 4 GB of ram and a I7 M640 processor. The difference was like night and day. I was able to render the same images using the 3Delight software option at much larger sizes, like 1800x1200, even with ray traced shadows. I had no crashes at all on the 64bit system.

    I monitored the memory used on the 64bit system with the task manager. I never saw the memory usage larger than memory available on my 32bit system. I have sometimes seen the DAZstudio process above 1 GB of memory on my 32 bit system, but some simple figures failed with maximum memory usage of around 750 MB. On the 64bit system memory usage never got above 800 MB, but the renders never crashed.

    To me it seems the 64 bit version of DAZstudio and the 3Delight rendering software are much more stable than the 32 bit version. Maybe the 64 bit version never ran out of memory in my tests, so it seemed more stable to me.

  • RedHeadLilithRedHeadLilith Posts: 0
    edited October 2012

    so this is why I'm lost... I’m using 64 bit Ihave 8Gb ram my graphic card is very good one...my computer is strong but I did too many stupid stuff to my computer so now I suffer.

    I took advice from someone here in the forum after I had some problems and misunderstood him and deleted all my application data in my computer so this is probably way this is all happening now i'm lost on how to fix this


    Qt Version: 4.8.1
    Running on Windows 7, Build 7601, Service Pack 1
    CPU String: GenuineIntel
    Stepping ID = 7
    Model = 10
    Family = 6
    Extended model = 2
    CLFLUSH cache line size = 64
    APIC Physical ID = 2
    The following features are supported:
    SSE3 New Instructions
    MONITOR/MWAIT
    CPL Qualified Debug Store
    Thermal Monitor 2
    x87 FPU On Chip
    Virtual-8086 Mode Enhancement
    Debugging Extensions
    Page Size Extensions
    Time Stamp Counter
    RDMSR and WRMSR Support
    Physical Address Extensions
    Machine Check Exception
    CMPXCHG8B Instruction
    APIC On Chip
    SYSENTER and SYSEXIT
    Memory Type Range Registers
    PTE Global Bit
    Machine Check Architecture
    Conditional Move/Compare Instruction
    Page Attribute Table
    Page Size Extension
    CFLUSH Extension
    Debug Store
    Thermal Monitor and Clock Ctrl
    MMX Technology
    FXSAVE/FXRSTOR
    SSE Extensions
    SSE2 Extensions
    Self Snoop
    Hyper-threading Technology
    Thermal Monitor
    Pend. Brk. EN.
    CPU Brand String: Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz
    Cache Line Size = 64
    L2 Associativity = 6
    Cache Size = 256
    Total Physical Memory: 8172 Mb (8569880576)
    Available Physical Memory: 6938 Mb (7275520000)
    Total Virtual Memory: 8388607 Mb (8796092891136)
    Available Virtual Memory: 8388411 Mb (8795886698496)
    Current Memory Usage: 15%
    ??? ? 15. ??? 22:22:13 2012
    Temp folder: D:/AppData
    Total temp disk size: 841266 Mb, Available: 338960 Mb
    Locale: he_IL
    No translator found.
    Reading style definition D:/Program Files/DAZ 3D/DAZStudio4/resources/style/Highway.style
    Creating managers
    Reading help index
    Reading help file D:/Program Files/DAZ 3D/DAZStudio4/docs/DAZ Studio/DAZStudioHelp.dsx
    Reading help file D:/Program Files/DAZ 3D/DAZStudio4/docs/inlinehelp.dsx
    Scanning import folders
    Scanning content folders
    Using GLEW 1.7.0
    Supported OpenGL extensions:
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    GL_ARB_gpu_shader_fp64 : NOT INITIALIZED
    GL_ARB_half_float_pixel
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    GL_EXTX_framebuffer_mixed_formats : NOT INITIALIZED
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    GL_NV_blend_minmax : NOT INITIALIZED
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    GL_NV_vertex_program2_option
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    GL_OES_fbo_render_mipmap : NOT INITIALIZED
    GL_OES_get_program_binary : NOT INITIALIZED
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    GL_OES_read_format
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    GL_OES_texture_3D : NOT INITIALIZED
    GL_OES_texture_float : NOT INITIALIZED
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    GL_OES_texture_half_float : NOT INITIALIZED
    GL_OES_texture_half_float_linear : NOT INITIALIZED
    GL_OES_texture_npot : NOT INITIALIZED
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    GL_OES_vertex_half_float : NOT INITIALIZED
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    GL_SGIX_shadow
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    Successfully created OpenGL viewport for Viewport2.
    Successfully created OpenGL viewport for Viewport3.
    Successfully created OpenGL viewport for Viewport4.
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    -------------
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    Shader Program successfully linked.

    Post edited by RedHeadLilith on
  • RedHeadLilithRedHeadLilith Posts: 0
    edited December 1969

    looks like my only solution is to take my computer to the lab and get it fixed and also re insall windows 7

    is there like online help with this kind of things before I run to the lab to fix this ?

  • JaderailJaderail Posts: 0
    edited December 1969

    My Win7 has a built in Reset to Factory Default at boot Time. It's one of the F keys. It will put Win7 back on your PC just like it was the first time you booted the system. It will even leave all your installed content alone. So If you still get errors after that you could uninstall that software and start again. At least you would know Win7 is stable.

  • RedHeadLilithRedHeadLilith Posts: 0
    edited December 1969

    Thankes Jade you are sweet as a pie
    my win 7 is in Hebrew so not sure where to find this Reset to Factory Default at boot Time thing

  • JaderailJaderail Posts: 0
    edited December 1969

    Thankes Jade you are sweet as a pie
    my win 7 is in Hebrew so not sure where to find this Reset to Factory Default at boot Time thing
    It pops up on your screen at Boot time for a very short time. Do a reboot and watch, once you see it note it down and then Google what it says. You will soon know how to set your PC back to default when you need too.

  • RedHeadLilithRedHeadLilith Posts: 0
    edited December 1969

    thanks Jade . will try this :)

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