SITE UPDATES, ANNOUNCEMENTS, AND CUSTOMER SERVICE INFORMATION

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  • RAMWolffRAMWolff Posts: 5,575
    edited December 1969

    One nice thing, I was logged on in the store this AM, didn't have to log in 3 times till Sunday but upon checking out the check out pages were all those unformatted pages many of us were getting last week. Also the forums I was logged out of (so it was opposite of what it usually is, as I'm usually logged in the forums but have to log in every 5 minutes in the store.) SO perhaps it's slowly getting figured out but why they mess things up with the code to cause the store and checkout pages to look unformatted is beyond me.

  • RAMWolffRAMWolff Posts: 5,575
    edited December 1969
  • ChoholeChohole Posts: 19,863
    edited December 1969

    Yes, so I shall merge this thread with that thread. Stand by for the move through cyberspace. :coolsmirk:

  • RAMWolffRAMWolff Posts: 5,575
    edited December 1969

    *WOOOOOOOOOOOOOOOOSH* :P

  • jade monkeyjade monkey Posts: 111
    edited December 1969

    thank you, i'm glad it's not just me, haha!

  • atryeuatryeu Posts: 605
    edited December 1969

    Kerya said:
    As unsubscribing and resubscribing didn't work, try posting a message to get notifications again ...Sigh.

    I've been doing that for a few days and it doesn't work either :( Nothing they suggest has helped. I woke up this morning to 3 emails in my inbox and not a single one from Daz and yet right off after visiting the forums I seen at least 5 topics I am subscribed to that had replies :(

  • randym77randym77 Posts: 0
    edited December 1969

    They seem to have fixed the notification problem. I just got a flood of messages, informing me of "new" posts...that were posted days ago. :-S

  • griffon_e3f1dc9370griffon_e3f1dc9370 Posts: 218
    edited December 1969

    I felt like I'd been burried under notifications. Whatever was stuck apparently got unstuck.

  • atryeuatryeu Posts: 605
    edited December 1969

    Thank you Daz for fixing notifications! :)

  • SpottedKittySpottedKitty Posts: 3,420
    edited December 1969

    whenever i try to sign in the store lately, i seem to randomly get sent to a page that looks like this...

    That's what a DAZ store page looks like when the style sheets aren't working... which they weren't for a while this week. I was getting a few random pages like that several times a day, for three or four days. Then it stopped. Try a force-refresh on the page whenever you see that. Sometimes fixed it for me.

  • KerWarKerWar Posts: 0
    edited December 1969

    Is anyone else having order confirmations for the last week or so show up days after the orders were placed?

  • LedheadLedhead Posts: 1,586
    edited December 1969

    KerWar said:
    Is anyone else having order confirmations for the last week or so show up days after the orders were placed?

    Absolutely I have.

  • RAMWolffRAMWolff Posts: 5,575
    edited December 1969

    Notifications are def back.. OMG>... Eeeek! THANKS DAZ! :-)

  • KeryaKerya Posts: 7,245
    edited December 1969

    KerWar said:
    Is anyone else having order confirmations for the last week or so show up days after the orders were placed?

    Some, but not all:
    http://www.daz3d.com/forums/discussion/9071/#122878
    I am getting them (sometimes without links, but I am getting them).
    Maybe it's fixed now that forum notifications are fixed?

  • RAMWolffRAMWolff Posts: 5,575
    edited October 2012

    NEBER MYND! :vampire:

    Post edited by RAMWolff on
  • geemangeeman Posts: 4
    edited December 1969

    whenever i try to sign in the store lately, i seem to randomly get sent to a page that looks like this...

    i'm on a mac, on safari (with lions and zebras and --wait, that's not it! ahem!)

    anyway, i've chanted the usual empty cache spells and done the sacred dance of clearing cookies, but it doesn't seem to make a difference.

    strangely, i've stayed logged into the forums these last few days, though i usually have to re-log in every time i come here.

    anyone else seeing this weirdness?


    Yes, I am seeing this too. I'm afraid to place another order. I placed one and it disappeared.

  • KeryaKerya Posts: 7,245
    edited December 1969

    geeman said:
    whenever i try to sign in the store lately, i seem to randomly get sent to a page that looks like this...

    i'm on a mac, on safari (with lions and zebras and --wait, that's not it! ahem!)

    anyway, i've chanted the usual empty cache spells and done the sacred dance of clearing cookies, but it doesn't seem to make a difference.

    strangely, i've stayed logged into the forums these last few days, though i usually have to re-log in every time i come here.

    anyone else seeing this weirdness?


    Yes, I am seeing this too. I'm afraid to place another order. I placed one and it disappeared.

    Did it disappear completely?
    You don't have the items in your downloadable products?
    It doesn't show up in your recent orders?
    If it is all of the above: contact DAZ through the Help.

  • frank0314frank0314 Posts: 8,779
    edited December 1969

    geeman said:
    whenever i try to sign in the store lately, i seem to randomly get sent to a page that looks like this...

    i'm on a mac, on safari (with lions and zebras and --wait, that's not it! ahem!)

    anyway, i've chanted the usual empty cache spells and done the sacred dance of clearing cookies, but it doesn't seem to make a difference.

    strangely, i've stayed logged into the forums these last few days, though i usually have to re-log in every time i come here.

    anyone else seeing this weirdness?


    Yes, I am seeing this too. I'm afraid to place another order. I placed one and it disappeared.

    What exactly do you mean it disappeared?

  • RAMWolffRAMWolff Posts: 5,575
    edited December 1969

    From my experience the cart items don't disappear but the cart does look as if it's empty. I've not had an entire order disappear though. If this is an issue with the cart have you tried adding the product in again and seeing if the system is telling you only one per customer sort of notice? If so that will tell you you have items in the cart. Sometimes just going to the product page, log out and then log back in will reveal the cart items. It's a real strange bug that one...

  • anikadanikad Posts: 1,860
    edited December 1969

    Anyone having issues with the Fastgrab prices not displaying?

  • frank0314frank0314 Posts: 8,779
    edited December 1969

    Display fine for me

  • geemangeeman Posts: 4
    edited December 1969

    Frank0314 said:
    geeman said:
    whenever i try to sign in the store lately, i seem to randomly get sent to a page that looks like this...

    i'm on a mac, on safari (with lions and zebras and --wait, that's not it! ahem!)

    anyway, i've chanted the usual empty cache spells and done the sacred dance of clearing cookies, but it doesn't seem to make a difference.

    strangely, i've stayed logged into the forums these last few days, though i usually have to re-log in every time i come here.

    anyone else seeing this weirdness?


    Yes, I am seeing this too. I'm afraid to place another order. I placed one and it disappeared.

    What exactly do you mean it disappeared?

    I mean I went to throught the check out proceedure and nothing showed in my account and nothing was in my basket. I will be checking my credit card if I get charged I will definitly call them. Until then I am not going to try to buy anything until they get this site fixed. I don't understand what is taking them so long to fix this. I would think that someone at DAZ would be working overtime to get this resolved

  • ChoholeChohole Posts: 19,863
    edited December 1969

    When did you last check your available downloads. sometimes they do take a while to appear there for some reason. Does the order itself show up in "your orders"

  • KerWarKerWar Posts: 0
    edited December 1969

    anikad said:
    Anyone having issues with the Fastgrab prices not displaying?

    I'm not seeing them either

  • anikadanikad Posts: 1,860
    edited December 1969

    Oh good it's not just me. I wonder if this is another thing where Admins can see prices but members can't.

  • geemangeeman Posts: 4
    edited December 1969

    chohole said:
    When did you last check your available downloads. sometimes they do take a while to appear there for some reason. Does the order itself show up in "your orders"

    I ordered on Friday, and it is still not there today (Sunday). I really did want to get something. I think I will miss out on the Platinum Club celebration is this does not get fixed soon.

  • frank0314frank0314 Posts: 8,779
    edited December 1969

    Was the order($) taken from your bank/paypal account?

  • LedheadLedhead Posts: 1,586
    edited December 1969

    KerWar said:
    anikad said:
    Anyone having issues with the Fastgrab prices not displaying?

    I'm not seeing them either

    Full price on Fastgrab

  • ChoholeChohole Posts: 19,863
    edited December 1969

    Make sure you are logged in to your account to see the fast grab prices

  • LedheadLedhead Posts: 1,586
    edited December 1969

    chohole said:
    Make sure you are logged in to your account to see the fast grab prices

    I an logged in, but that should not matter for the fast grab price, it is for everyone, at least I thought.

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