Problems with ART Dungeon
TomViola
Posts: 103
I purchased the Dungeon Bundle. The two other items loaded fine, but the Dungeon itself refuses to unpack. I have deleted and re-loaded twice. It is a large file, so it takes a long time to download. But it finally does download. The problem is when I go to install it. It seems to stop most often at the "Moonlight" which I would estimate to be about 12 percent along the progress line.
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Comments
The Vendor has a thread here, and pulls in to it regularly when on line, so you may be better saking there http://www.daz3d.com/forums/discussion/13312/
Hi sorry to hear you are having problems installing I have just done a test on the copy of the instiller I have and it runs correctly
it does slow down on a few files but not any of the one ones with the name you mention.
the size of my installer is 284MB
and I am sorry to say all I can suggest if it still does not work it to download it again I know it's a big file but that's the best suggestion I have at the moment
Make sure you clear your browser's cache before trying a fresh download.
I cleared the cache... and I still get the same problems. At several points along the installation I get a pop-up directing me to Abort, Retry or Ignore. RETRY does nothing. So I am left with IGNORE. When finished another pop-up says that installation was not completed properly.
Absolutely no help to you I know, but I only had issues getting the download to complete (I think I had 7 tries in all) but once I got the file it installed without problem. Faulty/corrupt downloads tend to evidence themselves (to me at least) by not not getting beyond the point of WIndows 7 asking me if I want to run the program. Once I get that I am usually pretty certain the file is all present and correct.
Having struggled to download on my less than optimal broadband (only 3 hours to download) I installed it with no problems.
I chose custom installation and chose my own path, because I use Poser and keep my content on an external drive.
Which program are you trying to install to, DS or Poser.
I am using DS 3.1.2.32 on a Windows 7 laptop
Where are you downloading the content to? What's the file path?
Where exactly are you pointing the installer? Have you tried creating a new, empty, folder and installing to that - just to see if the installer completes.
I have been posting to an external hard drive. But, after a few tries, I switched to the main Harddrive (C:)... same results.
Are you install to My Documents or some other location outside the Programs folder? Do you happen to have antivirus scanning the installer? It could be stopping it. There are one files in two of the packs with the same map it may be stopping you from overwriting it. What is the file size of the install so we can see if its a complete installer
Hard to answer how big the file is... it generally get up to 284, but I have to hit IGNORE several time befoire then... and it never installs correctly. I
I am installing to the G: drive... an external harddrive.
If you have tried downloading it several times, have you made sure that you completely cleared your browser cache before you attempted a new download. Any corrupted files will stay in the cache and will affect any futrue downloads, as the browser will take the cached files as being the true ones.
So close your browser, delete any download attempts that have not worked, then clear your cache.
Mybe even reboot you computer after that, to make sure that everything has been removed before you attempt another download.
Did that. Cleared my cache after a few attempts.
Now I am getting confused ... that sounds like you are having to select Ignore (presumably from a Retry, Abort, Ignore prompt?) during the actual download?
Here are the file sizes quoted by my Win 7 system
What anti virus are you using
I have Comcast as my provider. With them I get Norton anti-virus.
Try shutting of Norton and try reinstall the Dungeon. Norton doesn't like some DAZ installer
I also offered some other solutions in our thread (I see hubby was in trying to help while I was afk) worse comes to worse, I can send you a zip of the pack if that may be easier to deal with. Not sure why the installer is hanging on you...but one way or another we will get you up and going. So sorry for any inconvenience while we try to help sort this out :(
I would like to try the Zip and hope I have better luck with it.
Don't put your e-mail address on a public forum unless you want to get spammed
Best to send Ann a PM with your address
Though you havn't answered many of the questions asked of you? Did you try all the suggested things to try?
Have you actually downloaded the installer, or are you running it from the website? As SimonJM notes, getting the size of a downloaded file is simple and having t locally allows you to retry without burning up your bandwidth.
Sent...let me know if you got it ok :)
PS I removed your email addy from your post now :)