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DAZ Productions, Inc.
224 S 200 W, Suite #250
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© 2024 Daz Productions Inc. All Rights Reserved.Daz 3D is part of
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DAZ Productions, Inc.
224 S 200 W, Suite #250
Salt Lake City, UT 84101
Licensing Agreement | Terms of Service | Privacy Policy | EULA
© 2024 Daz Productions Inc. All Rights Reserved.
Comments
Despite everyone wanting to blame Daz 3D, it cannot be Daz 3D fault, or else everyone would be experiencing the same thing.
How ever some people are getting problems on one browser, some are getting problems on another, and the majority of people are experiencing no major problems, indeed may be experiencing no problems at all. at all.
Something is causing problems for some people, and it does need tracking down. So it is good to try and exchange data, to see if there is something common to all who have this problem occurring, but it should be done impartially.
Create a new FF profile...DO NOT ENABLE ANY extensions...try visiting the forums...
DAZ could solve it...very easily...by leaving Cloudflare...but that would be a very major problem...the forums would take forever to load and probably fail under the onslaught. The store would be unbearably slow and possibly even not work at all. Many features would have to be disabled...and spam would run rampant. The functionality would be well below that of the old forums/site...at best.
One of the things that may be happening to some...Cloudflare filters malicious activity, too. It does so with a combination of things, but one of the items in that combination is IP blocking. If your IP happens to be within the range of blocked addresses, nothing is going to help...short of getting Cloudflare to refine it's blocking procedures. And before anyone asks...no, I don't know of any list of Cloudflare blocked IP ranges...that would be a stupid thing for them to publish anyway, it would kind of defeat the purpose of it.
Curiously, the old (pre February-ish) DAZ was a great deal easier to work with, here. All the so-called upgrades DAZ has pushed out this year have so far failed to get the site back up to the pre-February(-ish) level of ease of use and so on.
I'd expect to see the same sorts of symptoms on all the browsers I tried if it was something as dumb as that. I'm not. This Linux laptop is seeing things just fine. Of course, I'm not running Poser or DAZ or anything on it...
That is just not true Chohole. There has been many problems on this site that some experience while others never do. It is this site and the constant changes are what is doing it. I had my IT guy come over and he could find nothing wrong with my PC. We even ran a test on D/L speeds in which I scored real high, 9.5 mb/sec, yet I get around 100 kb/sec from this site which is over ten times slower than what I was getting 2 months ago. I go to other web pages and the pages load quickly with no problem, but this site is having a difficult time loading pages. It is only this site. Something is wrong and DAZ isn't talking.
I'd expect to see the same sorts of symptoms on all the browsers I tried if it was something as dumb as that. I'm not. This Linux laptop is seeing things just fine. Of course, I'm not running Poser or DAZ or anything on it...
Yes, you would...and there have been others, not sure if it's this thread or one of the similar ones, who do get the problems on any browser they use. In your case, then, it's most likely browser/OS specific....and that's one of the problems with troubleshooting this AND proof why it isn't the site at fault.
As to Linux...well, yeah, I'm using it, exclusively, on my machine and other than a few minor bumps with site have not seen anything approaching the problems that some have. What's the difference?
I think that it's because there are now AV's, no content 'management'...no nannyware, unless I've put it in there...
The interactions among OS, ISP and cloud servers seem to be finicky at best...throw in a bunch of nannyware and it's a wonder any web interaction can get done, at all...
As to the clean profile...that's FF troubleshooting 101...from before FF was a dot release, beta version (that's how long I've been using it...)
About some of the other changes...layouts, lost functions, lost user controls and so on...now, that is a DAZ screw-up. Basically, if you don't have a replacement ready to roll, don't get rid of a used feature. The idea was to replace the functions of the old order history and some account controls/functions with a download manager...but that still is vaporware and the old functions are gone. That is a separate issue from things like the lack of pics/avatars/etc, though. Where my wife works is notorious for using obscure, cobbled together software packages that can't really be duplicated...and every time the gov't comes out with new health care regs (can anyone say HIPPA...and worse) they are thrown for a loop and need to revamp everything (yeah, who would think...a hospital cutting corners on software...) so I'm fully aware of what a pain changing the base software you are using can be...but things like forum software and 'store front' packages tend to have very similar features or they can be easily duplicated. Not doing so because you are rolling out something to handle those functions, without it being rolled out, already, is very poor planning.
Now, me, personally, if it were my site...I would have ditched Cloudflare a couple of months ago and gone with someone else. There are competitors and the field is growing...so there are options on that front.
Unfortunately, the days of complete in house hosting for a serious commerce site are long gone. One of the biggest advantages to using a service like Cloudflare, increased 'security' are too prohibitively expensive to implement in house, these days. And I see problems like the ones here, increasing and covering many more sites...
Well, as if any cares about my woes.... now the 'flash animation' (for lack of a better term and knowing it might not be Adobe Flash) is not showing.
DAZ did respond to my ticket... I think they are looking at the IP blocking aspect mentioned above.
On the 'good side', I found that I can right click on the image and open in a new tab. At least I can see the main promo image that way. Which is nice since they've started their Snowball (x days of Christmas?) sale. I can at least look at what is new and on sale. (Yes, I bought this since I like pin-up female props and such).
I am not holding out much hope... but I do have a little left.
I do have to sympathize with those of use experiencing the problem while others seem to have no issues with the site. Over the time since DAZ changed the site I usually didn't experience all the problems or at least not to the degree others report. Maybe it's payback karma for all the nasty things I've said. (I'd put an appropriate smiley here... but that part doesn't work either.
SIGH
EDIT: And I can click in the general area of the other promo pics under the main image and see them. (So, I can limp by and keep hoping things will get fixed.)
Last edit before I call it a night... I looked at the listing above of sites using cloudflare. Everyone of them worked. No blank images, links work, etc. While the sites listed may have been massaged to be optimal, the point is they worked for me. Only DAZ isn't working.
Put this under the FWIW column.
I hope they find something...but I'm not hopeful. It's a common thread amongst bloggers....and there's been no real solution from that side of things, other than going with someone other than Cloudflare. The source seems to be buried in Cloudflare's algorithms or something. Although, if enough actual businesses start experiencing problems, Cloudflare may take real action (I mean how important are bloggers, really?).
Ouch... that's just cold.
LOL
Funny.... after reading this thread, I thought it was about I upgraded FF again (I'm on FF 12), so I downloaded FF 17 and installed it.
Blech!!
WTF are those squares on the default blank tab? I got rid of them, but couldn't be bothered trying to find out what they're for. Then my next issue was that 'Go To A Website' won't go away. Normally the awesome bar is blank when I open FF, and GTAW only appears if I click inside the frame. But now even clicking in the bar doesn't get rid of it, although I did discover that clicking and pressing a letter works anyway. (I have FF set up so I just press D for DAZ, G for Google, etc, to go to the site).
Anyway, I persevered and went surfing. Gah!! Slooooowwwww!! I tried it for about half an hour and every site was way slower than usual. So I gave up, uninstalled it and went back to FF 12. Went surfing again, and everything was back to normal speed.
Weird! I'm a big FF fan, so I'm pretty disappointed. I'm wondering if anyone else has found 17 to be slower.
Btw, I've had no issues with the DAZ site recently. The only minor change I've noticed in the last few days is if I open a link in a new tab (CTRL+click) but stay on the current tab, when I switch to the new tab, the images start loading. Normally they woukld have already loaded by the time I switched. This only happens at DAZ - nowhere else.
mac
A lot of people are talking as if the situation is you<--->DAZ, now obviously the only people who can be wrong in that situation are you or DAZ, and you're pretty sure it's not you. A more realistic view of the situation might be:</p>
You-Your Browser-Your AV-Your Firewall-Your ISP's Firewall-Your ISP's AV-Your ISP's Firewall*-(DNS**and chain of ISPs)-Cloudfare-(DNS**and chain of ISPs)-DAZ's ISP-DAZ's Servers-DAZ
* - Everyone in the chain will have firewalls and AV guarding incoming traffic both too and from you, and mostly everyone will be on different packages, or different updates if by coincidence they happen to be on the same package.
** - DNS Domain Name Server, think of it as satnav for the internet, possibly more than one,and possibly varying on a packet by packet basis, so you may get one part of your message via Buffalo, the next via Houston and the bit after that via Oklahoma City, with no predictable pattern, but travelling through a different set of ISP's hardware and software at each step.
The problem for DAZ is they really only have access to a small amount of the information in that chain, pretty much only what browser you're using and the files you want. That isn't necessarily enough to troubleshoot the problem. We know some of the problems are caused by anti-virus software companies behaving as idiots, but after that you get into the possible interactions of multiple items of pieces of complex software. When only some people are having problems, as has overwhelmingly been the case, it tends to point to it being an interaction, rather than something DAZ has done wrong. All DAZ can do* is check that they have coded any changes according to the published standards, and, maybe, try and figure out if someone else didn't.
As for people saying "Go back to how it was", that simply wouldn't work. I strongly suspect the hardware the old store ran on simply isn't there anymore, DAZ admitted they were struggling to keep it running at all, and it's now missed over half a year of essential patches.
{Pythons}
The old store is no more! It has ceased to be! It's expired and gone to meet its maker! It is a late store! It's a stiff! Bereft of life, it rests in peace! It is pushing up the daisies! Its metabolical processes are of interest only to historians! It's hopped the twig! It's shuffled off this mortal coil! It's run down the curtain and joined the choir invisible! It is an ex-Store!
{/Pythons}
Sure, but the whole journey since the beginning of the year has more often been "three steps back, one step sideways" than "one step forward". Yes, it's a complex system, but the complexity seems to have gone a step or seven further than was wise; as if stuff is being done because it seems like a good idea at the time...
The forum, even when it isn't suffering image loss or whatever, is still not as easy to keep up with as the old one was. Likewise the shop. Neither should have been rolled out until they could at least match the function of the system they were replacing. Instead, for the last ten months and more, we've been playing alpha-test games. Oh! Look what broke today...
Now, I'm off to nuke as much of FireFox as I sensibly can, to see whether I can clear out whatever's causing the trouble.
Things I have ruled out:
NoScript. The site works just fine with NoScript on the Linux version of FireFox. NoScript is the only extension I have loaded.
Local web cache and web filtering: The Linux machine works fine going through them, and this machine still doesn't work when I bypass them.
My ISP and other intermediate routing issues: The site works fine on the Linux machine which is using the same data traffic route right up to the end of the ethernet cable.
My guess is there's some session garbage lingering...
Edit: Nope. Nothing that simple... It is, however, noticable that every page load on DAZ throws a large number of CSS warnings:
...and on and on and on. I've picked out a few different ones. Pages and pages appear to be repetitions of the same problem, every time a page is loaded. Might be nothing. More likely there's some rubbish CSS in there.
I'm fairly certain one of the business decisions involved in the switchover was deliberately not to attempt to match the system they were replacing, because that would have implied customising the site to the point they might as well not have changed at all. Instead they picked a mass-market system they were reasonably sure could be lightly customized to give a close approximation of the old system. And the rest we know, but it's the system we've got to live with.
I'm certainly not saying DAZ are entirely blameless, I made it clear a week or so into the migration I thought the situation was bad enough to justify switching back to the old store, but that was then, this is now and that isn't a viable answer any more. It may well be the new issues are down to DAZ, it may be that IE and Firefox aren't following the standards as closely as they should, it may be a mix of both, or none, none of us are in a position to know for certain.
Noscript creates page viewing and activity problems if I don't options/allow Cloudfront, Cloudflare and something called newrelic, which seems to control the cart/add to cart system.
Again, adding clicks and mysterious enable-ments creates a worse webpage experience for uses. That's baseline web design theory. Less Clicks = Better Experience. We shouldn't have to allow extra scripted garbage to run just to get basic functionality when we didn't need to before.
When the new site first went live, my first post was about the same issues that have been brought up in this thread. The replies i got then were the same as I see here now.
Since my first gripe about these issue was posted, I have updates FF several times, uninstalled and cleared out studio, upgraded my ISP, done 100's of cleanings, and quite a few defrags, updated several other apps and this site still locks up my browser for 30 seconds to 3 minutes every time I open it.
I can only come to the conclusion that "this is as good as it gets"
As long as the issues are dropped right back in the users lap, they are never going to be solved.
If I had the same issues with any other site; and I surf like a mad dog some times, I'd blame something on my end. But the DAZ site is the one and only site I have issues with.
Go to many Wordpress blogs?
About the only similar problem I know of is with Cloudfront enabled Wordpress blogs.
About the only way to solve it is going to be to run sniffers/diagnostics on the affected user's end...but even that is problematic because many/most intermediary hops (especially Cloudflare) actively block such activity.
There are several things going on here...the site is basically coming from Cloudflare, but, there's some stuff coming from Cloudfront (I think that's run by Amazon), there's a few things coming from Google other than googleanalytics and at least one thing from Yahoo...and this is per page. Blocking any one of them (except googleanalytics) could lead to a cascade failure....which with the css problem that was just posted is what it looks like. The problem is finding which one or combination is the 'kill button'.
You know... I think I may be over analyzing my current problem. (Apologies to all for getting down into this rabbit hole).
In reality (after spending more than a couple hours on the matter). The real issue for me is simply not seeing the promo images in the store and avatars in the forum. (BTW, images show up in my wish list... go figure).
I completely shut down all AVS, add blockers, etc. Still don't see pictures. (Ergo, not AVS problem).
I went to several other sites listed in various places that use Cloudflare. No problems with any of those sites. Might still be a Cf problem, but I am not convinced it's the issue I am having.
No other sites are showing this symptom except DAZ... that pretty much eliminates any ISP issues since I'd expect other sites to be acting funky.
All the other functionality (links, ordering, downloading, perusing history) works. Only the images don't show. (Not getting into the history of what has/hasn't worked, promises not kept. Those are superfluous to my current site issue.)
Sometimes one has to step back from the problem and take a fresh run at it.
Bottom line... only images aren't showing up. Why, still don't know? Could be on my end (tho I am still not convinced). I still think it's a DAZ site issue. But it may not be as complex a solution.
So, I'm gonna climb out of this rabbit hole for now.
Again my thanks to all who offered suggestions and input.
Just to add to the weirdness...
I strayed onto the "Snowball Savings" page. It has images. Not a complete set, mind. The ones that ought to come from the main shop don't show up, but the bits of customisation for that particular promotion are fine.
Now that rings bells...
The main shop and forum stopped displaying properly just about eactly when "Dark November" gave way to "Snowball Savings". DAZ, please go take a close look at the stuff you added to handle "Snowball Savings". Chances are that's where your problem lies...
LL...one of the key things is that running the Linux machine on the same network gets you the missing parts...that has 'OS' written all over it.
.
THANK YOU!
The site worked fine one day. The NEXT day it was screwed up. Every other site I frequent was working fine. DAZ was not working.
So whose fault is it?
.
I guess it's asking too much to get Daz to get their site working right?
.
Maybe if they keep blaming users, then things will somehow fix themselves.
How many of you have Windows 7 64 Bit!?
If so, this would interest you greatly:
http://www.waterfoxproject.org/
As the code for Firefox is open source, others outside Mozilla can work on it. These guys have used it to create Waterfox, a 64 bit version of Firefox. It is lightning fast, very stable and I have yet to find a site it didn't like, including this one!
Give it a go, you won't look back!
CHEERS!
I am just installed Waterfox and I see no significant difference. There is still the hestitation for loading icons/pics. Maybe it will be noticeable on site that actually works correctly.
Wow I just tried it on YouTube and it actually does seem faster.
Facebook didn't seem any faster, but it loads slow with all the crap on it.
A little bit of hesitation at Rendo, but nothing significant.
RDNA loaded quickly.
I'll try this out for awhile, Thx Roger
My connection to here seems to speed up and slow down. Sometimes I can stop the page load and reload, and it works fine. I've also noticed Fast Reply comes up faster than Post Reply does.. but then I've only made 5 posts. Reading the forums is vedry slow for me. Most of the time. I have FF 13.0.1 and a 5 megabit connection..
What I keep having problems with is the page not fully loading, well other than it being so slow to show the pics or icons or avatars or the little folders. Probably every tenth time or so the complete page does not load. That is just on this site.
The pics not loading has nothing to do with the overall 'slowness' of the page load, except that they are both related to two different things being blocked, somewhere along the line.
The partial page load is waiting for a script or css to load that isn't. I haven't checked to see if I could figure out which one, but I think it's the embedded fonts from Google, because I've noticed the waiting for:...sitting on a Google address when that's happening.
The pics is the base Cloudflare problem as that's where the pics are coming from.
The pics not loading has nothing to do with the overall 'slowness' of the page load, except that they are both related to two different things being blocked, somewhere along the line.
The partial page load is waiting for a script or css to load that isn't. I haven't checked to see if I could figure out which one, but I think it's the embedded fonts from Google, because I've noticed the waiting for:...sitting on a Google address when that's happening.
The pics is the base Cloudflare problem as that's where the pics are coming from.
So at this point there is no resolution?
It's pretty frustrating this site continues to have problems that I don't have from anywhere else.
I actually didn't have any major issues with the site until lately. Now it seems to be falling apart over the last couple of months.
I've been going back over many of the threads about problems with site, that I could find.
And this last round seems to have started around the time of the last regular Windows update. Kaspersky products were one of the first to really start showing problems (with the 2012 version) with image loads. Then there was another uptick in problems after the last NoScript update which was also around the same time that many of the subscription lists for AdBlock/ABP were updated. Now other AVs are starting to show image problems like Kaspersky dis...
The download problems for some are definitely traceable to Symantec products and the 'reputation based' file 'security'. That too is spreading to other AVs....most recent version of AVAST! now has it, but thankfully it's very easy to disable, there.
And for some others, I'm leaning towards Cloudflare's 'security' measures getting in the way.
Now, before you say, but it's only this site...unfortunately, and this is DAZ's fault, I don't know of any other site running this forum software, the storefront and the combination of cloud/externally supplied services to compare it to. But just but looking at a pattern of what and when, the bulk of the problems ARE browser/OS/AV related. With a small part being the unique cocktail that actually makes up this site...
So...basically the choices are...change browser, change OS, change 'security' software, change ISP.
Yea, Firefox 16 & 17 are buggy. Got problems here and on Facebook with pages not fully loading, esp heavy image pages. Really annoying. IE 10 loads Facebook and DAZ3D just fine. Tempting but I hate IE so I only use it to access either site if it's a really bad session.
With Waterfox, go to the plug in page on the site you downloaded it from and download and install those versions of Flash, Java and Silverlight. They should make a difference. Also, I've never, EVER used Symantec products. I use AVG and have never had any significant browser issues no matter what I've been using. Daz always loads perfectly for me.
Always check your plug ins to see what's installed and what's active or disabled.
CHEERS!
Well I had totally given up visiting Daz3d site due to the the complete disarray of the pages - unusable..... and I have made no transactions for days. No other websites have demonstrated any problems such as I have seen on Daz3d when using Chrome and IE
Thank you Rogerbee for the link to Waterfox. I went ahead, downloaded installed and "hey presto" images and page layouts as normal. I had been using Chrome without any hiccups until a few days ago and then I tried IE which was the same mess.
Hopefully I can continue navigating using Waterfox and go back to normal
I definitely recommend it to anyone to try out
That's cool!
I didn't spot Cloudflare till I looked in the bottom left corner while the site was loading. Before Waterfox, I'd been using Safari and hadn't noticed many site issues in that either.
My main reason for switching to Waterfox was that Apple dropped Safari for Windows and Chrome wasn't ever going to be 64 bit. I also wanted a browser that would continue to be developed.
CHEERS!