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Zip Files problem

Alessandra CanassaAlessandra Canassa Posts: 26
edited December 1969 in New Users

Hello,
I need help...I made download my characters A3 and I'm having problems with ZIP files.
A message appears"file not found or corrupted".
I made download files from Renderosity and all work well.
I need the characters A3.can someone help me.
Thank you
Alessandra.


Sylfie
Installers
IM00003432_sylfie.zip
UsingZipFiles.pdf

Mulberry For A3
Installers
IM00004321_mulberry-for-a3.zip
UsingZipFiles.pdf

Sarina
Installers
IM00003498_sarina.zip
UsingZipFiles.pdf

Comments

  • JaderailJaderail Posts: 0
    edited December 1969

    Did all your zip downloads fail? Try clearing your Browser Cache and then Re-download and let us know.

  • Alessandra CanassaAlessandra Canassa Posts: 26
    edited December 1969

    Hi,
    I did what you said, but still giving error file .....
    are they file for MAC?
    My PC not MAC...
    I did a test with other files and are working.Only these files daz studio, does not work -(

  • JaderailJaderail Posts: 0
    edited December 1969

    Are these items from here on DAZ3D? If you could, could we get a screenshot of just the Downloads listed on your page.

  • ChoholeChohole Posts: 33,604
    edited December 1969

    Yes, they are old DAZ 3D products, mostly A3 I think. I checked, I have never bought any of them

    They are in the new zip format. There should be no problem as long as the downloads themselves are not corrupted or incomplete.

  • fixmypcmikefixmypcmike Posts: 19,565
    edited December 1969

    What browser, what version of Windows, and what are you using to unzip them?

  • Alessandra CanassaAlessandra Canassa Posts: 26
    edited December 1969

    HI,
    Windows XP 32 and winrar for 32 bits.
    Strange because only gives this error with downloads (daz- zip files)and I did several tests download zip files,and all were well

  • Alessandra CanassaAlessandra Canassa Posts: 26
    edited December 1969

    here :

    8353973 10/12/12 Mulberry For A3 - UsingZipFiles.pdf Available 4
    8353973 10/12/12 Mulberry For A3 - IM00004321_mulberry-for-a3.zip Available 3
    8305965 10/12/12 Sylfie - UsingZipFiles.pdf Available 2
    8305965 10/12/12 Sylfie - IM00003432_sylfie.zip Available 1

  • JaderailJaderail Posts: 0
    edited December 1969

    Could you try the WinZip or 7Zip extractors? They are free at CNet Downloads.

  • Alessandra CanassaAlessandra Canassa Posts: 26
    edited December 1969

    Hi,
    I tried that too and does not work lol -(
    FILE INVALID OR CORRUPT

  • Alessandra CanassaAlessandra Canassa Posts: 26
    edited December 1969

    Have I contacted support but got no answer lol -(

  • fixmypcmikefixmypcmike Posts: 19,565
    edited December 1969

    Can you try resetting the downloads and downloading with a different browser?

  • JaderailJaderail Posts: 0
    edited December 1969

    Hmm... at a loss as to why your files are corrupt. At this time I have no ideas to try... If a different Browser did not work something is happening that I have no idea how to fix.

    It is Friday night in Daz land, your ticket will not come up to the team until Monday morning when the office people go back to work. I hate telling you that but I thought you should know.

  • ChoholeChohole Posts: 33,604
    edited December 1969

    Did you clear your browser cache in between download attempts.

    If the first download attempt did fail or corrupt, the bad file is still in your cache until you clear it out by clearing cache, and any subsequent attempts will reference the bad file and not the new download attempt.

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