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Nerd3D TheGlen removed by norton

cosmo71cosmo71 Posts: 3,609
edited September 2012 in The Commons

File was removed by norton right after downloading it, what can I do?

Post edited by cosmo71 on

Comments

  • thd777thd777 Posts: 932
    edited December 1969

    Happens sometimes with new files that Norton has no history for. You can just go to Norton's quarantine section and tell it to release the file and not touch it again. That will restore the downloaded file and you can proceed with the install.
    TD

  • GDLGDL Posts: 19
    edited December 1969

    Disable the SONAR feature of norton, it's only a reputation based system that connects to a global database to try and recognize if more users have the same file you just downloaded to detect new threats, IMHO is not a very useful features as I have experienced the same problem with new files downloaded from DAZ :(

  • Jay_NOLAJay_NOLA Posts: 1,145
    edited December 1969

    When you release a file from Quarantine you may want to fix the name of the file. Norton will make any uppercase characters in the name of the file lowercase ones when you take it out of Quarantine.

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