Does the file start with IM.
I'm having problems downloading some older stuff, some that I had to reset and some that I bought recently.
I tried resetting as ws suggusted elsewhere but it didn't work.
What browser?
Does it download corrupted or incomplete, or is there a "file not available" message?
Try downloading with a different browser.
Try resetting in Itemized Order History.
Comments
Does the file start with IM.
I'm having problems downloading some older stuff, some that I had to reset and some that I bought recently.
I tried resetting as ws suggusted elsewhere but it didn't work.
What browser?
Does it download corrupted or incomplete, or is there a "file not available" message?
Try downloading with a different browser.
Try resetting in Itemized Order History.
Yes, it does begin with IM.
What "reset" did you learn about?
You can direct me to the link if you are busy.
Thanks.
Randy
Thank you, Mike.
I was using Internet Explorer, which would not download the file.
It worked fine with Google Chrome.
R